Lash & Beauty Lounge

CANCELLATION POLICY

When booking an appointment we require our guests to have a card on file to follow our cancellation policy.

What is our cancellation policy?

When booking an appointment we require our guests to have a card on file to follow our cancellation policy.

FOR FREE CANCELLATION/RESCHEDULE please contact us 24 hours prior to your appointment.

Why do we have a cancellation policy?

An effective cancellation policy is an important piece of any appointment-based business.  At LBL we a lot a certain amount of time per service to achieve the procedure you are selecting to have done. So please make sure you are on time and ready to get beautified by our talented team.

No Call No Show

• New Sets - 50%

• Fills and Facials - 60%

• Brows - $15

Same Day Cancellation

• New Sets - $35

• Fills - $25

• Brows - $15

PAYMENT INFO

We accept Cash, Check and credit card. We do not accept tip on card.
Loyalty cards provided when paying cash for services over $40.
There will be a 3.5% Non-cash adjustment to all Debit/Credit Card transactions.
Recommended tipping for your technician- Cash, Venmo available

NO REFUND POLICY

Our stylists take much pride in the services they provide. You are paying for your technicians time, product and other expenses used to provide you with a service. No refunds will be given for any reason on services. Please noticy us of any questions or concerns within the first 72 hours of your service.

LATE POLICY

If you are running late to an appointment we ask that you call us to let us know, otherwise we will assume you will not be showing up and may release the appointment. If you are less than 15 minutes late we will try our best to make your lashes as full as possible in the time allotted. You will still be charged full price. If you are more than 15 minutes late it will result in a No Show Fee, please remember that you are reserving a time with us for a service if you do not come we are unable to make up for that lost time.

NO GUEST POLICY

Please do not bring extra people to your appointment.  The salon is a cozy space and can only accommodate scheduled clients.

No children are permitted in the salon studio unless being serviced.

SERVICE FEE est. 2019

There is a $5 service fee added to each transaction. This fee was established to be able to keep up with our quality products and the rise of inflation.

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We look forward to servicing you and achieving the look you desire.

Thank you <3